Troubleshoot your spa and make it healthy & clean

Troubleshooting For Spas

Having a problem with your spa?
This table will give you the possible problem and description with the cause and then offer a solution.

ProblemDescriptionPossible CausesSolution
CLOUDY WATER
Water may become hazy or cloudyPoor filtration

Build-up of wastes including perspiration, cosmetics, body oils
Particulate matter
High total dissolved solids
Check that pump and filter are in good working order. Operate for at least three hours per day. Clean cartridge with SpaGuard Soft Soak Filter Cleaner
Oxidise with SpaGuard Enhanced Shock
Use SpaGuard Water Clarifier
Drain and refill with fresh water
COLORED WATERGreen or greenish-blue waterHigh velocity
Low pH
Low total alkalinity
Drain and refill with fresh water
Drain and refill with fresh water
Use SpaGuard Spa Sentry at start up
IRRITATING WATERBurning eyes and skin
Build-up of wastes including perspiration, cosmetics, body oilsOxidise with SpaGuard Enhanced Shock

Enhance water comfort with BioGuard Optimizer Plus
SKIN RASHBacterial infectionInsufficient chlorine or bromineMaintain recommended residuals:
Chlorine 2–3 ppm
Bromine 3–5 ppm
FOAMUnbroken foam on surfaceBody oils and soaps
Detergent-based surface cleaners
Oxidise with SpaGuard Enhanced Shock
Use Off The Wall to clean shelf
Add SpaGuard Antifoam
Drain and refill if foam becomes a problem
GREASE AND OIL CONTAMINATIONAccumulations at water-line
Clogged filter
Oils more soluble in warm water and deposit when water coolsUse Off The Wall to clean shell and inside of filter housing.

Clean cartridge with SpaGuard Soft Soak Filter Cleaner
FAILURE TO GET A CHLORINE OR BROMINE READINGChlorine or bromine residual zero on testingInsufficient dosage
Heavy use of spa
DPD test reagent bleached due to chlorine too high
Dose according to label directions and test
Oxidise with SpaGuard Enhanced Shock
Remove excess chlorine by aeration and re-test
TOO MUCH CHLORINE OR BROMINEChlorine odour
Inaccurate pH readings
Exact capacity of spa not known. Not dosing according to label directionsTurn on aeration system and test after 5–10 minutes to determine if level has dropped

Here is a SPA CLEAR CLEANSER that has over 1,000 positive 5 stars:

 

Leisure Time A Bright and Clear Cleanser for Spas and Hot Tubs, 32 fl oz (Lawn & Patio)

Features:

  • BENEFITS: Helps spa filters perform at peak efficiency; prevents scale formation
  • USE: Designed for hot water applications to improve water clarity; use weekly for continued protection from scale
  • COMPATIBILITY: Chlorine, bromine, ozone and biguanide sanitizers
  • FEATURES: Water clarifier that remedies clouds in spa water
  • INCLUDES: 8 fl oz of hot tub cleaning chemicals
  • Helps spa filters perform at peak efficiency
  • Compatible with chlorine, bromine, ozone and biguanide sanitizers
  • Utilizes polymer action to remove suspended particles

New From:
$18.83 In Stock
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